Power steering pump programming

mangosmoothie

mangosmoothie

Greenie N00B Member
Hi guys.

My power steering pump needed to be replaced after an accident. Insurance and the shop decided on a used power steering pump. They got it installed, and I guess there's some sort of module on the pump that needs to be programmed for each car. I was told the dealer downloads the data from the module of the pump that was on the car, then uploads it to the "new" module. Well, they're saying the pump they have won't take a program. Their guess is it's a bad module, they've ordered a new one.

I'm simply wondering if having the Cobb AP installed would have any affect on programming that module. I'm not 100% sure what it is or what it does, and I don't know how the Cobb interacts with dealer software and data.
 
So update/rant.

After they installed the used pump, they told me it wouldn't take a program or cimmunicate with the mazda software. That's why I questioned whether the ap had any effect.

The shop ordered a 2nd used pump and they said it did the same thing and popped the same fuse. I said you didn't tell me it popped a fuse the first time. That means the wiring harness was probably pinched in the accident. They said they checked continuity of the wire from the box to the module and it had continuity. I said ok.

They wrote to insurance and got approved for a new pump and module.

Now... I started thinking.... Continuity doesn't really mean anything. Power wire could be shorting to ground or be touching the ground wire. So I get to wait for them to try to program this new pump, fail, and chase their tails on why it isn't working. And on top of that, they could very well fry the module on the new pump by fucking around with bad wiring. it keeps bouncing between the dealer network body shop and mazda service of the dealer. The body shop is the one installing the pump for god knows why. No idea who is attempting to trouble shoot.

I dunno what to do. This car has taken way too long, and they've fucked up basically every process so far. Parts not ordered on time, not test fitting parts, just set back after set back. Idk what to do.
 
Time for you to contact your insurance company yourself. The half-ass repairs they might have already done in addition to the PS pump, could very well be a liability on your safety that they may not want to risk. Ask for another shop.
 
It wasn't a major impact or incident. No airbags/core/engine/suspension were involved. Just bumper cover, fender, headlight as far as body. But the impact got the pump which sits right behind the bumper cover.

So there isn't much mechanically they've done or could have jeapordized. They wrote the estimate, adjuster took a week to get there. then they did tear down, realized the PS pump was damaged, and re-wrote the estinate. took another week for that to get approved. then they started working on it. they reached a point they didn't have the headlight to test fit the fender before paint. So that was postponed until the headlight was in. Then everything was fitted and painted. Then they realized the fender didn't align with a bracket, so they ordered an OEM fender and painted it. So that was delay after delay there, but nothing major wrong and they probably didn't hack anything since they're checking fitment and ordering correct parts.

Then the PS pump became a major deal. the problem lies with them diagnosing the issue, which they can't seem to do. Throwing a new part at it after 2 used units didn't work probably isn't going to magically fix it. I've looked at a wiring diagram, I know which wire it is if it's the fuse they're saying it is.

Do I just call my adjuster and say they can't seem to fix this? Ask to have the shop put the body parts back on and send it to a dealer service department with qualified mazda techs for the PS issue?

Can I go in person and tell whoever is working on it that it's likely the white wire coming from the module? That I want to see him check for a short to ground?

I'm lost. I don't usually have dealers/shops do work for me, and this is the first real accident I've had.
 
The shop is the body shop of the dealer network I bought the car from. I'm not super familiar with shops in the area (here for school) so it seemed like a safe bet. on top of that, im friends with the former shop foreman of the mazda dealer. So I figured if/when a problem like this happened he could take care of it.

Well almost as soon as I took the car in, my friend put in his 2 weeks. It was time for him to retire. so of course, this ps issue popped up right after he left. So i have no inside guy anymore.
 
mangosmoothie said:
The shop is the body shop of the dealer network I bought the car from. I'm not super familiar with shops in the area (here for school) so it seemed like a safe bet. on top of that, im friends with the former shop foreman of the mazda dealer. So I figured if/when a problem like this happened he could take care of it.

Well almost as soon as I took the car in, my friend put in his 2 weeks. It was time for him to retire. so of course, this ps issue popped up right after he left. So i have no inside guy anymore.
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Hi, any news on how you got on, my car has the exact same problem???
 
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